Rush payment requests begin with approval from Payment Services. Imaging and Documentation Services (IDS) is not part of Payment Services and cannot approve rush payment requests.
If you need to request a rush payment, you must contact the correct payment processing unit:
Be sure to include both the word “RUSH” and the document ID number in the email subject line.
If Payment Services approves your request, they will notify you and IDS via email, and IDS will send you a link to the Rush Imaging Form. If you complete the Rush Imaging Form before receiving approval from Payment Services, your request will be denied, and you will be asked to resubmit.
Once the Rush Imaging Form is submitted, IDS will process the voucher cover sheet and all supporting documentation to the Image Retrieval System (IRS) within two business hours. IDS will then send an email to you indicating that the voucher is now in the IRS to be reviewed by the payment processing unit in Payment Services.
If your rush request is approved after 11:30 am, your request may not be processed in time to have payment issued as part of that day’s payment cycle. Requests not approved in time for that day’s payment cycle will still be approved but will have payment issued as part of the next business day’s payment cycle.
Vouchers submitted to be imaged through the standard process of uploading to the Payment Processing Box folder will be processed into the IRS within one business day.
If your voucher has already been imaged and is correct in the IRS, there is no further need for it to be imaged. To expedite final approval and payment of your voucher, send an email to the appropriate processing group, using the following example as a guide. Be sure to indicate the document is already in the IRS.
Example email subject: RUSH Doc ID H0V12345678
Example email body: I would like to request RUSH payment on the above voucher. It has already been imaged and is in the IRS.
Send the email to the appropriate group:
- Accounts Payable: oa.ap@austin.utexas.edu
- Travel Services: oa.travel@austin.utexas.edu
- Independent Contractors: tax.ic@austin.utexas.edu
Submitting your voucher through the Payment Processing folder and through the Rush Imaging Form creates a duplicate imaging request and can create delays.
Departments must keep a copy of any documents submitted for imaging until they have verified that the vouchers have been final approved or released to the IRS.
For questions about rush processing for payments, please visit the AskUS article, Rushing a Payment Document. Further questions can be directed to oa.aptravel@austin.utexas.edu.
Contact IDS
- Address:
-
The University of Texas at Austin
Office of Accounting
Campus Mail Code: K5300
Austin, Texas 78713
- Phone: